You agree to the privacy policy below, and the Privacy Policy for Substack, the technology provider.
HEARTSCAPES LLC — PRIVACY POLICY
Ecotheraplay™ | Wellness Consulting | Workshops | Digital Content
Effective Date: January 1, 2026
Business Name: HeartScapes LLC (“HeartScapes,” “we,” “us,” “our”)
Contact Email: julie@heartscapesllc.com
HeartScapes LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your choices related to your information.
By accessing our website, subscribing to our content, registering for events, or purchasing services or products, you agree to this Privacy Policy.
1) Information We Collect
We may collect the following types of personal information:
A. Information You Provide Voluntarily
Name
Email address
Billing information (processed by third-party payment providers)
Information you share through forms, registration, inquiries, surveys, comments, or direct communication
B. Automatically Collected Information
When you visit our website or interact with our online content, we may automatically collect certain information such as:
IP address
Browser type
Device information
Pages visited and time spent on pages
Referring websites or links
General location data (approximate)
This data is used to improve performance and understand general audience trends.
2) How We Use Your Information
We may use your information to:
provide services and deliver content you request
send newsletters, updates, or communications you opt into
respond to inquiries and customer service requests
process payments and deliver purchased products or event access
manage workshop registrations and participation logistics
improve our website, offerings, and communication
comply with legal obligations
prevent fraud, misuse, or harmful activity
We do not sell your personal information.
3) Email Communications
If you subscribe to HeartScapes LLC content (including Ecotheraplay™), you may receive emails such as newsletters, new posts, announcements, or updates.
You may unsubscribe at any time using the “unsubscribe” link in any email. You may also contact us directly at julie@heartscapesllc.com to request removal.
4) Payment Processing
HeartScapes LLC may use third-party payment processors such as Stripe, PayPal, Substack, Wix, Teachable, Kajabi, or other platforms.
HeartScapes LLC does not store your full credit card details. Payment information is handled directly by the payment processor and is subject to that provider’s privacy policies and security practices.
5) Third-Party Platforms
HeartScapes LLC may publish content or deliver services through third-party platforms, which may include:
Substack
Zoom or other video platforms
Scheduling platforms (e.g., Calendly)
Email marketing services
Website hosting providers
Payment processors
Your use of those platforms is subject to their respective policies. HeartScapes LLC is not responsible for the privacy practices of third-party platforms.
6) Cookies and Analytics
HeartScapes LLC may use cookies and similar technologies to support website functionality and understand visitor behavior (for example, via analytics tools).
Cookies may collect general data such as traffic patterns and browsing activity. You can adjust cookie settings through your browser preferences.
7) Comments and Community Spaces
If HeartScapes LLC offers commenting or community features (such as Substack comments), anything you post may be visible to others.
Please avoid sharing sensitive personal health, medical, or private information in public comment spaces.
8) Confidentiality and Sensitive Information
HeartScapes LLC offers wellness consulting and educational services. We encourage clients to share only what feels appropriate.
Please note: HeartScapes LLC offerings are not psychotherapy, and communications may not be protected by therapist-client privilege.
We will not intentionally share your personal information with others except as described in this Privacy Policy.
9) Sharing of Information
HeartScapes LLC may share your information only when needed to:
deliver services through trusted third-party providers (email, hosting, payment, scheduling)
comply with legal requirements (such as court orders or lawful requests)
protect rights, safety, or prevent fraud and misuse
We do not sell or rent your personal data.
10) Data Security
We take reasonable steps to protect your information. However, no website, system, or transmission is 100% secure. By using our services, you acknowledge and accept this risk.
11) Your Rights and Choices
You may request to:
access the personal data we have about you
correct inaccurate information
delete your information (when applicable)
unsubscribe from email communication at any time
To make a request, contact: julie@heartscapesllc.com
12) Children’s Privacy
HeartScapes LLC services and content are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, please contact us and we will delete it.
13) Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be posted with the effective date updated.
14) Contact
If you have questions about this Privacy Policy, contact:
julie@heartscapesllc.com